Shipping policy
DELIVERY INFORMATION
All orders are prepared and dispatched within 24 hours by our teams (excluding weekends and public holidays). Orders placed before 2.00 pm on weekdays are dispatched the same day. Orders to countries outside the European Union may take an additional 48 hours before dispatch.
Delivery times in mainland France are estimated at between 24 and 72 hours (excluding weekends and public holidays).
For deliveries to European countries, delivery times are estimated at between 2 and 4 working days, depending on the destination country. These times exclude weekends and public holidays.
Fitness World Nutrition delivers to the following geographical areas: Metropolitan France, Corsica, European Union member states, Switzerland, Norway, United Arab Emirates.
For each order placed, you will receive a confirmation e-mail, followed by a second e-mail with your shipping confirmation, including your order tracking number.
DELIVERY COSTS
In metropolitan France, the cost of delivery for orders under €90 is €3.90 to a relay point and €5.90 to your home. For orders over 90€, delivery to a relay point is free. Fitness World Nutrition reserves the right to modify this cost over a short period or to cancel them. This modification does not require any notice to the site's customers.
Outside the European Union, carrier fees are directly applied (“Supplement outside EU zone”), in addition to applicable duties and taxes specific to each country.
Returns
If you wish to return an item, you have 14 days from the date of receipt to do so. The item must be in its original packaging, unopened and untried. Any product that has been opened, partially consumed, damaged, etc. will not be accepted for return. Cannot be returned.
To return a product, you must send it to the following address: Fitness world nutrition, zac de la delle du clos neuf, 14840, Démouville.
You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable.
If your parcel has been returned to us by the carrier due to a delay in delivery, the carrier's return costs of 9.50€ will be invoiced to you and deducted from the refund of your order.